SASSA Change Banking Details For R350 Online Process

Need to update your SASSA bank account? Don’t worry, we’ve got you covered. Whether your bank details have changed, you’ve opened a new account, or you’re experiencing payment issues due to incorrect information, this guide is here to help. We’ll walk you through the easy step-by-step process of changing your banking details online, through the convenient Moya App, or in person at a SASSA office. No more missed payments or frustrating delays – just a seamless experience to ensure you receive your benefits on time, every time.

SASSA Change Banking Details Methods

You have two main options for updating your bank account information with SASSA:

  • Online: The quickest and easiest method is to change your banking details online through the SASSA SRD website.
  • Moya App: A convenient option if you already use the app for other services.
  • In-Person: If you prefer personal assistance or encounter difficulties online, you can visit your nearest SASSA office.

Change SASSA Banking Details Online Process

Managing your SASSA grant payments efficiently starts with keeping your banking details up-to-date. Learn how to navigate the online process for changing your SASSA banking details effectively.

Step 1: Accessing the SASSA SRD Website:

Navigate your web browser to the official SASSA SRD grant website at

Step 2: Locating the Banking Details Section:

Scroll down the homepage until you find the section titled “How do I change my banking details?” This section is typically located under the information for South African ID holders or asylum seekers. Click on the provided link to proceed.

Step 3: Entering Your ID Number:

Enter your South African ID number as prompted. Ensure the information is accurate to prevent delays or errors. Click “Submit” after entering your ID.

Step 4: Receiving SASSA Banking Details Link:

SASSA will send an SMS to the mobile number you registered with your application. This SMS contains a unique and secure link designed solely for your use. Keep this link confidential and do not share it with anyone.

Step 5: Clicking the Link and Following Instructions:

Open the SMS on your mobile device and click the secure link provided. This will direct you to a dedicated page on the SASSA website where you can update your banking details. Fill in the required information accurately, including:

  • Bank name
  • Account type (e.g., savings or current)
  • Account number
  • Branch code (if applicable)

Double-check all details before submitting to ensure accuracy and avoid mistakes.

Step 6: Verification Process (If Applicable):

In some cases, SASSA may require additional verification steps. This could include sending a confirmation OTP (One-Time Password) to your registered mobile number. Follow the on-screen instructions to complete the verification process.

Step 7: Confirmation of Details:

After successfully submitting your updated banking details, you should receive a confirmation message either on-screen or via SMS. Retain this confirmation for your records. It serves as proof that your banking details have been updated with SASSA.

Updating Bank Details on the Moya App

The Moya App offers a seamless solution for updating your SASSA banking details, ensuring you receive your payments without delay. Explore the step-by-step process to manage your information effectively.

Step 1: Download and Install the Moya App:

Search and install “MoyaApp” from your app store. It provides access to government services, including SASSA.

Step 2: Register/Login:

New users create an account with SA ID and password. Existing users log in with their credentials to access the app.

Step 3: Access Menu:

Tap the menu icon to navigate through app sections, including SASSA services.

Step 4: Find SASSA Services:

Locate “Government Services” and select SASSA for account-related options.

Step 5: Select “SASSA Account Details”:

Choose “Update Banking Information” to proceed with updating your details.

Step 6: Fill Form:

Enter new banking info accurately: Account Number, Bank Name, Account Type, Account Holder Name.

Step 7: Submit and Verify:

Tap “Submit” and await confirmation within the app.

Step 8: Check Updates:

After 10 days, verify changes on SRD website or Moya App.

Changing Banking Details In-Person

If you prefer face-to-face assistance or face issues with online methods, visiting a SASSA office is a reliable way to update your banking information:

  1. Locate Your Nearest SASSA Office: Use SASSA’s office locator tool or call the helpline to find your closest branch, ensuring accessibility and convenience.

  2. Gather Required Documents: Bring your South African ID and proof of bank account, plus any additional documents for life event changes like marriage or divorce.

  3. Plan Your Visit: Check office hours, prepare for queues, and consider visiting during less busy times.

  4. At the SASSA Office: Take a ticket, approach the counter, submit documents, and fill out forms provided by the official.

  5. Confirmation and Follow-Up: Obtain a reference number for tracking, confirm processing time, and contact SASSA if you don’t receive confirmation within expected timelines.

Why Update Your Banking Details?

  • To receive payments directly into your active bank account.
  • To avoid delays or missed payments due to incorrect information.
  • To ensure a seamless and convenient payment experience.
    Read about SASSA SRD Status Check.

Troubleshooting Tips:

  • No SMS Received: If you don’t receive the SMS within a few minutes, check your network connection and try again. If the issue persists, contact the SASSA helpline for assistance.
  • Incorrect Details: Double-check all banking details before submitting. If you realize you made a mistake after submitting, contact SASSA immediately for correction.
  • Technical Issues: If you experience any technical difficulties during the online process, try using a different browser or device. If problems continue, seek help from the SASSA helpline.

change banking details

Tips and Considerations:

  • Ensure you have a stable internet connection while using the Moya App.
  • Keep your Moya App updated to the latest version for optimal functionality.
  • If you encounter any difficulties, don’t hesitate to contact Moya App support or the SASSA helpline for guidance.


Why do I need to provide my own banking details?

SASSA requires you to provide your own bank account details to prevent fraud and ensure that your grant payments go directly to you.

What if I don’t have a bank account?

If you don’t have a bank account, you can still receive your SASSA grant through a Post Office or participating retail store. However, having your own bank account is often more convenient and secure.

How do I change my banking details online?

Visit the SASSA SRD website (, locate the section “How do I change my banking details,” enter your ID number, and follow the instructions in the SMS you receive.

Can I change my SASSA banking details through the Moya App?

Yes, if you have the Moya App, you can update your banking details by navigating to the “SASSA Account Details” section and following the prompts.

What documents do I need to bring to a SASSA office to change my banking details?

Bring your ID, proof of bank account (e.g., bank statement), and any other relevant documents (e.g., marriage certificate if your surname has changed).

Keeping your SASSA banking details accurate is crucial for receiving your grant payments without any delays or issues.

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