How to change your cellphone number on your R350 SRD grant

How to change your cellphone number on your R350 SRD grant

You applied for the SRD R350 grant with your current contact details (cellphone number or email address). Have your details changed since then? Following are the steps on how to update your SASSA COVID-19 SRD grant contact details if they have changed.

To avoid missing important correspondence from SASSA, inform them as soon as possible if your contact details change.

Sassa Change Phone Number Online

As a vital link between SASSA and you, SASSA’s cellphone number is an invaluable resource. Using this channel allows you to receive updates on your grants, as well as any potential issues, or changes to SASSA’s operations. Sassa Change Phone Number ensures that communication continues if your phone number changes.

You may enjoy reading SASSA Status Pending

To change your SRD grant contact details, follow these steps:

Go to the SASSA SRD grant contact details page to update your contact information.

  • Provide your ID number
  • Please click “Submit”
  • Please enter your new email address and cellphone number
  • Please click the “Submit” button
  • Describe why you changed your cellphone number (was your phone stolen/list, did you use another person’s mobile number to apply, or did you use someone else’s mobile number and no longer have access to it) 
  • You will receive an OTP via SMS. Enter it.
  • Press the “Submit” button
  • It has now been updated with your current contact information

If you do not have an application ID,

It is important that you create a SASSA application ID as soon as possible if you do not already have one.

  1. The official website of SASSA is available at:
  2. Find the “Application Status” option by scrolling down.
  3. The “Check Sassa Status Online” link will be highlighted in yellow. Tap it to activate it.
  4. Submit your ID number after typing it.
  5. The next step is to enter your old phone number.
  6. Changing your contact number is now possible using your application ID.
  7. You can change your contact with the application ID in the same way as previously described.
How to change your cellphone number on your R350 SRD grant

How to retrieve your SRD grant Application ID:

Please do not worry if you lose your SASSA SRD Application ID (which you received when you applied). You can retrieve your SASSA SRD Application ID by following these steps: 

  1. Go to the SASSA SRD grant status check page
  2. Fill in your ID number
  3. Your cell phone number was used when applying for the grant.
    Keep the Application ID in a safe place – it appears in the first line

Also, read Moya App SASSA status check

RD r350 Change Contact Details:

Beneficiaries can easily update their contact details with SASSA’s Change SASSA cellphone number feature.

  • Please call 0800 60 10 11 for SASSA’s toll-free helpline.
  • Speak with a representative or follow the automated instructions to change your SASSA number.

For timely notifications and updates, make sure your SASSA update contact details are current.

Also, read Sassa Grants Payment Dates

Why You Need to Update Your Phone Number

In order to apply for SASSA, you must provide your contact information, including your phone number. In order to receive information about your application status and payments, you need to keep this information up-to-date.

The Benefits of Keeping Your Information Up-to-Date

Timely Notifications about Application Status

SASSA can inform you promptly about the status of your application if you maintain an updated phone number. As a result, you will be able to stay informed and eliminate unnecessary stress.

Smooth Communication with SASSA

Your SASSA application should provide SASSA with an accurate phone number in case the agency needs to contact you at any time. This ensures smooth communication and reduces the chances of missing important communications.

Also, read Sassa SRD Payment Method Can Be Changed Anytime

Common Mistakes to Avoid

Entering Incorrect Details

Update your phone number carefully to avoid making any mistakes. It is possible to experience communication issues and delays in receiving your benefits if you enter the wrong number.

Forgetting to Save Changes

Don’t forget to save your changes before exiting the profile settings once you’ve entered your new phone number. You will retain your old phone number if you do not do so.

Ensuring Data Security and Privacy

SASSA’s Data Protection Measures

In order to prevent unauthorized access and misuse of your personal information, SASSA takes data security seriously.

Keeping Your Account Secure

It is also your responsibility to safeguard your account as an applicant. Don’t share sensitive information with others and use strong passwords.

Frequently Asked Questions

How does Srd change numbers online?

It is not possible to change your phone number online, SASSA requires that you change it in person at a SASSA office for security reasons. Here are the details on SASSA’s change of banking information

How To Change Phone Number on R350 Grant

The R350 grant allows you to change your phone number very easily. Simply call 0800 60 10 11 to do so.

To change my SASSA phone number, what documents should I bring?

In addition to your South African ID book/card, you should also carry your old and new phone numbers in case SASSA requests them.

How long does the process take?

Depending on various factors, SASSA will process the change shortly after verifying your information.


If you follow the right steps and bring the appropriate documents, Sassa Change Phone Number Online is a straightforward process. It is essential to keep your contact information up-to-date with SASSA so that we can communicate smoothly about your grant. Connect with us and stay up-to-date!

Also, read SASSA Reapplication

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