SASSA, known as the South African Social Security Agency, provides accessible avenues, available both online and offline, to update the phone number associated with your SRD grant while maintaining stringent identity verification protocols. Should you, as a beneficiary of the SASSA SRD grant, encounter challenges in accessing your former phone number for any reason, this all-inclusive guide is tailored to guide you through the necessary steps to ensure the accuracy of your contact information.
Sassa Change Phone Number Online
There are various avenues to update your SRD phone number, but the optimal and most user-friendly route is via the SASSA official website. However, it’s crucial to recognize that internet access isn’t universal. Hence, offline options are accessible as well. I’ll delineate both approaches individually, empowering you to select the one aligning with your circumstances most effectively.
To change your SRD grant contact details, follow these steps:
- Begin the process by accessing the SASSA update contact details page through the provided link: srd.sassa.gov.za/sc19/contact.
- Enter your 13-digit South African ID number and your application ID. If uncertain about your application ID, refer to the instructions provided below the input fields.
- Review your entered details meticulously before proceeding to submit the form.
- Upon form submission, you’ll be directed to another page to authenticate your email address and update your phone number. Enter the email address linked to your SRD grant registration and provide your new contact number, then click “submit.”
- Choose from the listed options to specify the reason for updating your phone number, such as loss or theft of your cellphone, inability to access the previously used number, or any other relevant reason.
- Following your reason selection, an One-Time Password (OTP) will be sent to your updated mobile number. Enter the OTP on the website to confirm the update.
Once the phone number update is successful, SASSA will notify you, and all future SRD grant updates will be communicated to your newly updated contact number.
SRD phone number without an application ID?
Every SRD Grant application is assigned a unique 6-digit identifier known as the Application ID (AppID) by SASSA to facilitate tracking and processing. Safeguarding this code is paramount. In the event of misplacement, follow these steps to retrieve your Application ID:
- Visit the SASSA SRD grant status check page.
- Input your ID number without any spaces.
- Provide the cellphone number you used during the grant application (your previous cellphone number).
- Your Application ID will promptly appear on the first line of the page.
Common Mistakes to Avoid
Entering Incorrect Details
Update your phone number carefully to avoid making any mistakes. It is possible to experience communication issues and delays in receiving your benefits if you enter the wrong number.
Forgetting to Save Changes
Don’t forget to save your changes before exiting the profile settings once you’ve entered your new phone number. You will retain your old phone number if you do not do so.
Frequently Asked Questions
How does Srd change numbers online?
It is not possible to change your phone number online, SASSA requires that you change it in person at a SASSA office for security reasons. Here are the details on SASSA’s change of banking information
How To Change Phone Number on R350 Grant
The R350 grant allows you to change your phone number very easily. Simply call 0800 60 10 11 to do so.
To change my SASSA phone number, what documents should I bring?
In addition to your South African ID book/card, you should also carry your old and new phone numbers in case SASSA requests them.
How long does the process take?
Depending on various factors, SASSA will process the change shortly after verifying your information.
Conclusion
If you follow the right steps and bring the appropriate documents, Sassa Change Phone Number Online is a straightforward process. It is essential to keep your contact information up-to-date with SASSA so that we can communicate smoothly about your grant. Connect with us and stay up-to-date!
Also, read SASSA Reapplication
