Is there something you would like to know about the SASSA grants? In order to assist applicants and beneficiaries, SASSA has created a variety of contact methods. SASSA offers several channels for contacting them with questions or changes you would like to make.
For any questions regarding SASSA social grants, contact SASSA by phone, email, or by visiting your nearest SASSA branch. SASSA can be reached in the following ways:
SASSA can be reached through its toll-free number: 080 060 1011. Follow the various prompts when you dial this number. Email [email protected] if you would like to be able to locate your details easily, including your ID number in the email.
The SASSA’s centre manager: Kenneth Baloyi can be contacted at 079 308 1033 or [email protected] if you have any problems with the helpline.
SASSA Social Media Channels
A SASSA official social media account is another way to reach out. If you have a question, please send them a private message with your ID number, name, contact number, and the question you have.
Twitter: @OfficialSASSA Facebook: SASSANewsZA
SASSA SRD Grant Contact Details
In the case of questions regarding the R350 grant, the Independent Appeals Tribunal should be contacted rather than SASSA. Call 012 312 7727 or email [email protected] for further information about the Independent Appeals Tribunal.
If SASSA cannot be reached, who to contact
SASSA cannot assist you with any social grant-related issue or query if you have made numerous attempts to contact them and they have not been able to do so. For complaints about unresolved service delivery issues, you should contact the Presidential Hotline at 17737. Their contact information is as follows: Telephone: 17737 (1 PRES) Fax: 086 681 0987 / 012 323 8246 Email: [email protected]
The SASSA WhatsApp number is 0820468553. You can use this number to access various services, get support, and stay updated with the latest information from the SASSA.
SASSA Operating Hours
SASSA branches are usually open from 7:30 a.m. to 8 a.m. on Monday to Friday and close between 4:30 p.m. and 5 p.m. on Friday (opening and closing times vary from branch to branch). In addition to being closed on weekends and holidays, SASSA branches are only open during the week.
You are strongly advised to arrive early in the morning (before the office opens) to ensure you will be seen by a SASSA officer that day due to the likely long queues at SASSA branches. During your wait, make sure you have some water, snacks, and a small fold-up chair, if you have one. also, read sassa reapplication
It is possible for you to have a family member or friend apply or visit the SASSA office on your behalf if you are too sick, old, or disabled to do so yourself.
Nicole Kiiza
I'm Nicole Kiiza, a South African entrepreneur and the founder of this website. It's important to me to provide valuable resources and tools to SASSA users. My SASSA guides include step-by-step instructions on applying for grants and benefits, checking SASSA status, and other helpful information.
Introducing the complete guide to renewing your SASSA Card. SASSA gives money to people who need it in South Africa, and renewing your card is really important to keep getting that help. This guide makes the renewal process easy to understand, with clear steps, important info, and tips to make it easier for cardholders. Whether…
It’s important to know that just because you get approval for the grant, it doesn’t mean you’ll get the money right away. Getting approval involves checking if you qualify and following all the rules set by SASSA very carefully. After approval, they start processing the payment. But the exact date when you’ll get the money…
The SASSA Care Dependency Grant is a crucial financial support program designed to help caregivers of children with severe disabilities in South Africa. Managed by the South African Social Security Agency, this grant ensures that vulnerable families receive assistance to provide proper care. In 2026, updates to the grant amount, eligibility criteria, and application process…
Welcome to the ultimate guide for submitting your SASSA appeal. Here, we’ve gathered everything you need to know in one easy-to-follow resource. Whether you’re confused about your SASSA aid or unsure about how to appeal, we’ve got you covered. This guide will help you understand the process and give you the best chance of success….
The South African Social Security Agency (SASSA) provides financial assistance to millions of South Africans through various social grants. After applying for a SASSA grant, one of the most important steps is to track your Check SASS status to know whether your application has been approved, is still pending, or has been declined. Ways to…
This guide will help you understand how to cancel your SASSA grant online. If you want to stop getting your SASSA grant, you’re in the right spot. We’ll explain step by step how to do it and what you need to think about. Whether you don’t need the money anymore, found help somewhere else, or…
