How do I reinstate my cancelled application SASSA grant?

How do I reinstate my cancelled application SASSA grant

The South African government responded to COVID-19 and its economic impact with a SASSA grant called Social Relief of Distress (SRD). Beneficiaries benefit from the grant by improving their living standards, education, health, and employment opportunities. You still have a chance to reinstate your application if you were a beneficiary but cancelled it. So, how do I reinstate my cancelled application SASSA grant?

The South African Social Security Agency (SASSA) administers social grant applications. With the end of the National State of Disaster, SASSA is now managing its R350 grants under the Social Assistance Act. If your circumstances have changed since you previously cancelled the R350 grant application, you may still be able to reinstate it. How do I reinstate my cancelled application SASSA grant?

South Africans, refugees, asylum seekers, and special permit holders between 18 and 60 can apply for the Social Relief of Distress Grant (SRD Grant). Beneficiaries are people without sufficient means who receive no social grants and do not receive any other financial assistance.

What is the SRD R350 grant?

A National State of Disaster has been declared by the South African president, Cyril Ramaphosa, because of the COVID-19 pandemic. A COVID-19 Social Relief of Distress Grant (SRD) of R350 for six months has been introduced as a relief for those who are currently unemployed and not earning an income.

You can also read What To Do About ‘Reapplication Pending’ R350 Grant Status

How to apply for the SRD grant online?

  1. Visit
  2. You can find more information in the section How to apply for this SRD Grant
  3. To apply online, click the bar that says Click here
  4. Please enter your mobile number
  5. Enter the OTP sent to your mobile device
  6. Follow the steps below to continue the application process

The following WhatsApp line can also be used to submit R350 grant applications:

  1. Add 082 046 8553 to your contact list.
  2. Include your name, surname, and ID number in a WhatsApp message.
  3. The next step will be outlined in a message you will receive.

Applicants must grant SASSA permission to verify their identity, residency, income, or social security benefits in order to access or have their SRD grant applications considered.

How to reinstate my SRD grant application?

The following steps can help you reinstate your Special COVID-19 Social Relief of Distress grant if you previously cancelled it:

Step 1: Go to the SRD website.

Step 2: Click Reinstate my cancelled grant application under the Cancel my Application tab.

Step 3: Enter your ID and mobile number, then click Send Pin.

Step 4: An SMS will be sent to you with an OTP.

Step 5: Enter the OTP and click Verify Pin.

Step 6: Accept the terms and conditions

Step 7: Click the reinstate my grant button

Step 8: Confirm the grant reinstatement

Step 9: Confirm the reinstatement by clicking YES

Step 10: If you don’t want to continue, click No.

You may enjoy reading Srd.Sassa.Gov.Za Banking Details Submission

Requirements for the SRD Grant application

The following requirements must be met in order for you to be considered for the grant:

  • Become a citizen of South Africa. Special permit holders/refugees/asylum seekers
  • A minimum age of 18 and a maximum age of 60 is required
  • Financial assistance from any other source is not available.
  • No other social grants, NSFAS, or UIF are received.

The following information must also be provided to SASSA:

  • Personal details
  • Mobile Number
  • Information about sustainable employment and lifestyles
  • Read and accept the clauses in the Declaration and Consent.

Providing invalid or non-registered information will result in SASSA status check failure. Your application may have not yet been received by SASSA. You can reapply or update your information at

How do I reapply for SASSA?

  • Visit
  • When you submitted your application, you provided your ID number and phone number.
  • Follow the instructions after clicking the “send pin” button.


Can caregivers apply?

As SASSA only processes one application from each applicant, you only have to apply once. In this way, caregivers who do not receive any grants on their behalf can apply.

What are the payment methods?

ATMs will allow recipients with bank accounts to withdraw cash from any of the banks they have a bank account with. Cash-sending functions of the major banks will be used to distribute money to those without bank accounts.

What does SASSA reapplication mean?

After getting a job or earning another source of income, you can reinstate your SRD grant application if you were a beneficiary before.

How do I get an SASSA R350 with a bank account?

In order to receive their grant directly in their bank account, you must complete SASSA Annexure C (bank form).

How will I know if my payment is ready for collection?

On the SRD website, you can check the status of your payment. All communications will be made via SMS notifications, so make sure you provide the correct number.

How do I change my banking details?

The R350 grant beneficiaries who wish to change their banking details can do so by visiting and clicking Change your details. You will receive an SMS with a secure link when you enter your ID number. Follow the instructions in the SMS by clicking on the link.

Why SASSA declined my application?

A government institution employs the applicant.
In addition, if you are older than 60, your SRD grant may be denied.
As a beneficiary, you may be listed on the Department of Home Affairs database as deceased.

Why is my SASSA R350 approved but no payment?

A bank account verification failed for those whose records were approved but not yet paid.

What to do if the SASSA grant application is declined?

In the event that your application is rejected, you will have the right to appeal the SASSA decision by filing a complaint with the Department of Social Development for each month that your application was rejected.

How do I check my SRD grant status?

To apply online, visit Provide your mobile number. Enter the one-time pin (OTP) that SASSA will send to your phone by clicking “Send SMS.”
How do I reinstate my cancelled application SASSA grant? SRD R350 grant details are provided above, along with SASSA SRD reapplication information. Over 18 million people receive various kinds of grants from the South African Society Agency (SASSA).


Applicants who cancelled their Sassa SRD grants and wish to restart them can reapply as long as they do so properly. Either cancelling or not applying for the grant will make you eligible. 

We would be glad to answer any questions you may have regarding the grant application process.

Also, read How To Check SASSA Balance

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